Reference

How Legal Terms Work On Tivaji

Every Tivaji account runs under one clear set of terms — covering bKash, Nagad and Rocket deposits, how we handle your data, and what's accessible depending on local law and eligible regions in Bangladesh.

Account TermsPrivacy PracticePayment VerificationRegional Access
Tivaji How Legal Terms Work On Tivaji
POLICY SUPPORT CHANNELS

Reach Us About Policy Questions

Our support line isn't just for deposit hiccups — it's also where you go when a clause in these terms doesn't make sense, or you want to know why a Rocket transfer landed under a manual check. Bangladesh support responds through the same channel you already use for account help, so you're not searching for a separate legal contact. Whether it's a question about wallet-name verification, how long we keep your transaction history, or where to send a data request, one message gets you to someone who can actually explain it, not a canned reply.

Account And Policy Help Message our support team from inside your account if any term about wallet verification, data use or withdrawal checks needs clearing up before you continue playing.
Payment Query Line If a bKash, Nagad or Rocket transfer doesn't match your account under our verification terms, reach out through support and we'll walk you through what happens next.
Data And Privacy Contact Questions about how long we keep your account records or how to correct personal details on file go straight to the same support channel, no separate form needed.
DATA AND SECURITY PRACTICE

Data, Cookies And Account Security

Behind every account is a set of practical safeguards, not just a wall of legal text. We separate what we need to operate your account — phone number, wallet name, verification documents — from what we don't touch, like your browsing habits outside Tivaji. Cookies handle session continuity so switching between the app and mobile browser doesn't log you out mid-session, and account security ties back to your registered phone number and OTP confirmation at login. Retention periods and correction requests both run through the same support channel.

How We Handle Your Data

We collect only what's needed to run your account and confirm withdrawals — your phone number, wallet name, and any document we ask for during verification, nothing beyond that.

Cookies On Your Device

Cookies keep you logged in between sessions and remember your device so returning to the lobby on mobile or desktop doesn't mean signing in from scratch every time.

Keeping Your Account Secure

Your login pairs with your registered phone number and, where relevant, OTP confirmation — we recommend never sharing that code, even with someone claiming to be Tivaji support.

Record Retention And Change Requests

We keep transaction and verification records for as long as local recordkeeping practice requires; if you want a copy of your data or a correction made, support can point you to the right process.

Common Questions About Our Legal Terms

Legal terms shouldn't need a law degree to get through, so here's the shortlist of things you actually ask before opening an account or making your first bKash, Nagad or Rocket deposit. We've kept the answers specific — how verification works, what happens to your data, and who to contact if something's unclear — instead of repeating the same disclaimer sentence over and over. If your question isn't covered below, our support channel picks up where this page leaves off.

Yes — access to certain features depends on your local law and eligible regions, so what's available can vary depending on where you're connecting from within Bangladesh.

We store only what's needed to match your wallet to your account and confirm future transactions; we don't share those details with anyone outside standard verification steps.

You can reach out through support to request a correction or ask what data we hold; we'll explain what can be removed and what we need to keep for recordkeeping.

If the wallet name doesn't match your account name exactly, our verification terms mean the transfer gets checked manually before it clears, protecting both sides of the transaction.

When our terms are updated, the current version is always live on this page — continuing to use your account means you're operating under whatever version is posted.

Message our support team directly — they can walk you through anything on this page, from wallet verification wording to how long we hold your account records.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.